Exchange and Return Policy

To request permissions and recovery:

- Exchange and return are the right of both sexes, and this includes all products we offer in our store.
- All products listed on our store are subject to our exchange and return policy, in accordance with the terms and conditions set forth in these pages.
- Returns or exchanges are possible if the product was in its original condition upon purchase.
- Please contact us via our contact us page or via our phone numbers to request a return or exchange.
- Please photograph the city in which the product was sent, specifying the address and order number, and replace it with another product if the product is defective, has a specific defect, or does not meet the agreed-upon selection.
- A full refund is available if the product we receive is completely different from the product description on the product page on our website.
- We can assist you with any expectations regarding the customer's use of the product by mentioning them on the product page on our website.